WHY HUTECH

Client Success Stories

PROBLEM:

This multi-provider specialty office was on a near 3-year trend of decreasing monthly receipts despite a slight increase in average monthly charge volume.

SOLUTION:

HuTech assumed responsibility for full revenue cycle management and billing services using the practice’s existing PM software.

RESULT:

Within two months the practice had their highest monthly receipt total in the 20-year history of the practice. Over the next 14 months the practice experienced a 13.6% average increase in monthly receipts – produced from a consistent charge volume.

PROBLEM:

After almost three years in practice, this Chicagoland solo family practitioner called upon HuTech to assist with business development, strategic planning and revenue cycle management.

SOLUTION:

HuTech engaged with the practice to assume an administrative and business development role along with full AR management and billing services.

RESULT:

With HuTech’s assistance (as of Year 3) this provider identified and captured new revenue sources, doubling total monthly charge volume and increasing monthly receipts by >250%. HuTech’s revenue cycle management team also increased the collection ratio by 40%.

PROBLEM:

A specialty practice in Alabama was transitioning to new EHR and PM software. The vendor’s timeframe for implementation and go-live was 7-8 months out and required a large commitment of billable training hours.

SOLUTION:

Seeking a more flexible alternative, the practice contacted HuTech to assist with full EHR and PM database setup, customization, staff and provider training, go-live assistance and post-implementation support.

RESULT:

HuTech was able to complete full implementation to go-live within 2 months. Through a flexible combination of remote and on-site training the total implementation cost was less than half the vendor’s original quote. Three years later this practice remains a client of HuTech and routinely calls upon HuTech for optimization assistance, general support and help with government incentive programs (Meaningful Use/PQRS/MIPS).

PROBLEM:

Looking to take the next step in service to their patients and prepare for value-based reimbursement, a Chicago primary care office contacted HuTech for assistance with Patient-Centered Medical Home (PCMH) recognition.

SOLUTION:

The HuTech team worked hand-in-hand with the physicians, advanced-practice nurse, practice leadership and staff to successfully earn Level 3 PCMH recognition with their first application.

RESULT:

HuTech facilitated use the practice’s existing EHR and PM software to optimize care coordination, patient engagement and quality measurements required to meet the PCMH standards. HuTech remains engaged with the practice for ongoing support and business development and recently assisted in the successful renewal of the practice’s Level 3 PCMH recognition.

PROBLEM:

A general surgery practice that had transitioned to a new electronic health record and practice management system was experiencing considerable revenue shortfalls directly related to difficulties capturing billable services with their new software tools.  Training and implementation provided by the vendor had been less than adequate and the practice was desperate for help in both stabilizing their revenue cycle management and salvaging the sizable investment in their new systems.

SOLUTION:

HuTech was engaged as a consultant based on our expertise with both the PM and EHR software.

RESULT:

Within three months the practice billings and collections had exceeded the prior year to date performance by 10% and 16% respectively. HuTech continued in a support role with the EHR and was hired for fully outsourced billing.  Within the next twelve months, we helped the practice achieve a 15% increase in average monthly charges coupled with a 31% increase in collections over the prior year.

PROBLEM:

HuTech was engaged for outsourced billing by a hospital based specialty group with the directive of managing an accounts receivable balance that had been ballooning over the prior two years – exceeding $4M.

SOLUTION:

The first steps required the set-up of a new PM database and complete manual conversion of the over-inflated outstanding receivables.

RESULT:

In the first twelve months, HuTech was able to reduce the outstanding AR by 62% and increase annual receipts by 37% while charge volume remained consistent with the prior year.

WHAT OUR CLIENTS HAVE TO SAY

As a small internal medicine practice, we are deeply indebted to HuTech for their support in applying for meaningful use and receiving payment!  Without HuTech’s assistance, the medical home submission process would have been even more laborsome.  HuTech's education to our clinical and support staff on Allscripts' EHR has developed efficiency and improvement in documentation.  We thank them for their knowledge, dependability, and experience.

- Advanced Practice Nurse in Illinois